Returns & Exchanges

At LifeSpan Fitness, we stand behind the quality of our gym equipment and offer a 30-day satisfaction guarantee to ensure you reach your wellness goals. If you are not completely satisfied with your purchase, we provide a streamlined process for returns and exchanges on all professional and home fitness gear.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team within 30 days of delivery to obtain a Return Merchandise Authorization (RMA) number and specific shipping instructions.

• 2.
  Prepare the Equipment

  Disassemble the unit if necessary and pack it securely in its original packaging, ensuring all manuals, power cords, and safety keys are included.

• 3.
  Schedule Pickup

  Once your return is authorized, we will coordinate with a specialized freight carrier to schedule a convenient curbside pickup for your large fitness equipment.

• 4.
  Inspection and Refund

  After our technicians inspect the returned item at our warehouse, we will process your refund to the original payment method, minus any applicable restocking or shipping fees.